Frequently Asked QuestionsGet The FAQs

You’ve got questions and we’ve got answers! Below are some answers to the questions we receive most from guests and visitors.

What is the latest travel protocol for COVID-19 when traveling to Hawaii?

Travel into the State of Hawaii requires proof of a negative Nucleic Acid Amplification Test (NAAT) for COVID-19 taken within 72 hours before arrival in Hawaii. Tests must be from a trusted testing and travel partner.
Prior to arrival, adults must create an online user account with the Safe Travels Hawaii Program and provide traveler information and trip details. The negative test result must be uploaded onto Safe Travels Hawaii prior to departure, or printed out prior to departure and hard copy in hand when arriving in Hawaii.
Travelers without a negative test result before boarding the final leg of their flight MUST quarantine for 10 days or the length of their stay, whichever is shorter. For more information, please visit:

What time is check-in and what time is check-out?

Hotel check-in is at 3 pm HST. Hotel check-out is at 11 am HST.

Does the hotel have a resort fee?

Yes, our $25 Daily Resort Fee includes, high-speed Wi-Fi Internet, local telephone calls, fitness center access, access to our safety deposit box located at the front desk, bottled water (2 per day), cooler, beach mat and beach towel use, Hawaiian cultural Sunrise Ceremony (Mon, Wed, & Fri), Monday Hula Lessons at 8 am (meet at Mamahune’s at 7:45 am), and Wednesday Lei Making Classes at 4 pm (meet in Lobby).

Does the hotel have onsite parking?

Driving here? Leave your car in our parking lot for $25 per night. We have parking available at our onsite parking lot.

Is self parking available at the property?

You will be issued a daily, on-premise parking permit for your personal vehicle at check-in which should be displayed on the dash throughout your stay. Self parking is $25/night. We do not offer valet parking.

We are flying into Lihue Airport (LIH). How do we get to the hotel?

We are approximately 5 miles from the Lihue Airport. When you exit the airport, make a right onto Kapule Hwy/HI-51. Then, Kapule Hwy/HI-51 becomes Kuhio Hwy/HI-56. In less than 5 miles, turn right onto Leho Dr. The hotel will be on the right of the highway.

Does the hotel have laundry facilities?

Yes, we have a coin-operated laundry available to hotel guests. Dry cleaning is also available for a fee.

Does the hotel have a fitness center?

Yes, the hotel has a fitness center located adjacent to our lobby. It's open 24-hours a day.

Is there beach access at the hotel?

There is a beach access path available from the hotel to Lydgate Beach Park, which is great for swimming.

Does the hotel have a concierge desk?

Yes, a concierge desk is available in our main lobby. They will be happy to assist with local attraction, dining, and other sightseeing recommendations.