Frequently Asked Questions

Here at Hilton Garden Inn Kauai Wailua Bay, we aim to provide the best island experience for each of our guests.  Below are some answers to the questions we receive most from guests and visitors.  If you don't see what you're looking for, please contact us for more information.

FAQs at Hilton Garden Inn Kauai Wailua Bay

Hotel check-in is at 3 pm HST. Hotel check-out is at 11 am HST.
Yes, browse through our special packages here to learn more, including a car rental and luau package. 
Yes, our $22 Daily Resort Fee includes complimentary self parking, high-speed Wi-Fi Internet, $25 tour and activity credit at our concierge desk, car rental discount at our Hertz desk, local telephone calls, use of coolers, towels, and beach mats available at the concierge desk, a 2-hour bike rental, 2 welcome Mai Tai drinks or 2 soft drinks, fitness center access, access to our safety deposit box located at the front desk, aloha shell greeting upon arrival, 2 for 1 golf at Hokuala Kauai’s ocean course, and a Hawaiian cultural sunrise on Mondays, Wednesdays, & Fridays.
You will be issued a daily, on-premise parking permit for your personal vehicle at check-in which should be displayed on the dash throughout your stay. Self parking is included with our resort fee. We do not offer valet parking. 
We are approximately 5 miles from the Lihue Airport. When you exit the airport, make a right onto Kapule Hwy/HI-51. Then, Kapule Hwy/HI-51 becomes Kuhio Hwy/HI-56. In less than 5 miles, turn right onto Leho Dr. The hotel will be on the right of the highway. 
Yes, we have a coin-operated laundry available to hotel guests. Dry cleaning is also available for a fee.
Yes, the hotel has a fitness center located adjacent to our lobby. It's open 24-hours a day. 

There is a beach access path available from the hotel to Lydgate Beach Park, which is great for swimming.

Yes, Hertz Rental car desk is located in the main lobby.

Yes, a concierge desk is available in our main lobby. They will be happy to assist with local attraction, dining, and other sightseeing recommendations.