Frequently Asked Questions

Here at Hilton Garden Inn Kauai Wailua Bay, we aim to provide the best island experience for each of our guests.  Below are some answers to the questions we receive most from guests and visitors.  If you don't see what you're looking for, please contact us for more information.

FAQs at Hilton Garden Inn Kauai Wailua Bay

Travel into the State of Hawaii requires proof of a negative Nucleic Acid Amplification Test (NAAT) for COVID-19 taken within 72 hours before arrival in Hawaii. Tests must be from a trusted testing and travel partner.

Prior to arrival, adults must create an online user account with the Safe Travels Hawaii Program and provide traveler information and trip details. The negative test result must be uploaded onto Safe Travels Hawaii prior to departure, or printed out prior to departure and hard copy in hand when arriving in Hawaii.

Travelers without a negative test result before boarding the final leg of their flight MUST quarantine for 10 days or the length of their stay, whichever is shorter. For more information, please visit: travel.hawaii.gov

Hotel check-in is at 3 pm HST. Hotel check-out is at 11 am HST.
Yes, our $25 Daily Resort Fee includes complimentary self parking, high-speed Wi-Fi Internet, local telephone calls, fitness center access, access to our safety deposit box located at the front desk, bottled water (2 per day), Aloha Mai Tai or soft drink (max 2 per room per day), cooler, beach mat and beach towel use, Hawaiian cultural Sunrise Ceremony (Mon, Wed & Fri), and yoga classes.
You will be issued a daily, on-premise parking permit for your personal vehicle at check-in which should be displayed on the dash throughout your stay. Self parking is included with our resort fee. We do not offer valet parking. 
We are approximately 5 miles from the Lihue Airport. When you exit the airport, make a right onto Kapule Hwy/HI-51. Then, Kapule Hwy/HI-51 becomes Kuhio Hwy/HI-56. In less than 5 miles, turn right onto Leho Dr. The hotel will be on the right of the highway. 
 
Yes, we have a coin-operated laundry available to hotel guests. Dry cleaning is also available for a fee.
Yes, the hotel has a fitness center located adjacent to our lobby. It's open 24-hours a day. 

There is a beach access path available from the hotel to Lydgate Beach Park, which is great for swimming.

Yes, a concierge desk is available in our main lobby. They will be happy to assist with local attraction, dining, and other sightseeing recommendations. 

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